Advanced Microsoft Outlook 2019

About This Course

This Microsoft Outlook training class builds on basic skills in Outlook and teaches students to work with some of the more advanced features of Outlook.

Audience Profile

This course is intended for students who have basic skills with Microsoft Outlook 2019 who want to learn higher level skills or students who want to learn the topics covered in this course in the 2019 interface.

At Course Completion

  • Learn to work with tasks and notes.
  • Learn to work with signatures and themes.
  • Explore the Backstage View.
  • Manage your inbox including filtering, creating search folders, and archiving.
  • Work with multiple accounts.

Instructor Led Learning

Duration: 1 Day
Location: Cape Town & Johannesburg
Registration Open Now!

Video Learning

Duration:1 Day
Registration Open Now!

What you will learn

  • Working with Tasks and Notes.
  • Using Signature and Themes
  • Managing Your Inbox.
  • Working with Multiple Email Accounts.

Basic computer skills

Computers made easy course

Introduction to Excel


Module 1: Working with Tasks and Notes

This module explains how to work with tasks and notes in Microsoft Outlook.


  • Create a Task
  • Print a Task
  • Update a Task
  • Search for Tasks
  • Assign a Task
  • Reply to a Task Request
  • Track Tasks
  • Change Your Task View
  • Work with Notes

Lab 1: Work with Tasks

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After completing this module, students will be able to:

Change your Task view.

Create a task.

Print a task.

Update a task.

Assign a task.

Search for tasks.

Reply to a task request.

Track tasks.

Work with notes.

Module 2: Using Signature and Themes

This module explains how to use signatures and themes.


Create a Signature

Automatically Add a Signature to Messages

Modify a Signature

Format Outgoing Messages

Create and Apply a Theme

Lab 1: Adding a Theme and Signature to Your Messages

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After completing this module, students will be able to:

Create a signature.

Learn how to automatically add the signature to email messages.

Modify a signature.

Create and apply a theme

Module 3: Managing Your Inbox

This module explains how to manage your inbox in Microsoft Outlook.


  • Search for Messages
  • Create Search Folders
  • Sort Messages
  • Add New Local Folders
  • Move Messages between Folders
  • Group Your Mailbox Items
  • Filter Messages
  • Organize Messages
  • Create and Manage Rules
  • Manage Your Junk Email
  • Archive Your Messages
  • Create an Outlook Data File
  • Create a Quick Step
  • Add Protection to Your Outgoing Messages
  • Create Auto-replies

Lab 1: Managing Your Inbox Exercises

  • Organizing Your Messages
  • Managing Your Mail by Creating a Quick Step

After completing this module, students will be able to:

Search for messages.

Create search folders.

Group your mailbox items.

Filter messages.

Organize messages.

Manage your junk mail.

Archive your messages.

Create an Outlook data file.

Create a Quick Step to easily and quickly apply multiple actions to


Add protection to outgoing emails.

Module 4: Working with Multiple Email Accounts

This module explains how to work with multiple email accounts in Microsoft Outlook.


Setting Up Multiple Accounts in Outlook

Send Emails from Different Accounts

POP vs. IMAP Email Programs

Lab 1: Working with Multiple Email Accounts

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After completing this module, students will be able to:

Set up multiple accounts in Outlook.

Send emails from different accounts.

Learn the differences between POP and IMAP email programs

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