Microsoft CRM Courses Overview

Microsoft CRM is an industry term for software solutions that help enterprise businesses manage customer relationships in an organized way.

Whether you are interested to learn about customer relationship management for yourself or you want to instruct your staff or clients on how to implement a successful customer relationship management process this training pack will repeatedly deliver endless results for you.

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Instructor Led Learning

Duration: 3 Days
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Video Learning

Duration: 3 Days
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Earning as much as : R158 000 p.a

What you will learn

  • Introduction to Microsoft Dynamics CRM
  • Microsoft Dynamics CRM Basics
  • Microsoft Dynamics CRM for Microsoft Office Outlook
  • Introduction to Marketing Management
  • Implementing Marketing Campaigns
  • Service Scheduling Administration

Basic computer skills

Introduction to Microsoft Office course


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