What is the aim of our Business Skills courses:
MasterGrade IT Offers Business Skills training Courses, which teach you to evaluate how business resources are used to serve your customers and how you can be more profitable. MasterGrade IT’s Business courses will give you more effective knowledge on businesses. Here you will learn the basics of Business Skills which can lay a perfect foundation for any future course you wish to pursue at MasterGrade IT.
ITIL Training
Are you an IT professional involved in or responsible for the delivery of business-focused IT services? This 3 day ITIL Foundation training courses will provide you with a necessary sound understanding of best practice Service Management processes and procedures. ITIL courses provides a great foundation to systematically improve the delivery of IT services and IT organizations leverage ITIL Best Practices to simplify and optimize. The ITIL Foundation courses also gives delegates the opportunity to gain a recognized, entry-level professional qualification in IT Service Management
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Cobit 5 Training
This course will help you to understand how COBIT covers the business end-to-end and helps you effectively govern and manage enterprise IT. Developed for anyone interested in obtaining foundation-level knowledge of COBIT 5, the course explains the COBIT framework and supporting materials in a logical and example-driven approach.
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Microsoft CRM Training
Microsoft CRM is an industry term for software solutions that help enterprise businesses manage customer relationships in an organized way. Whether you are interested to learn about customer relationship management for yourself or you want to instruct your staff or clients on how to implement a successful customer relationship management process this training pack will repeatedly deliver endless results for you.
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Six Sigma Training Courses
MasterGrade IT offers Six Sigma training and courses to help your organization become more efficient using Six Sigma concepts. Six Sigma projects follow a defined sequence of steps and quantified goals. The defined goals can be process related or financial. Six Sigma is a disciplined, data – driven approach and methodology for eliminating defects in any process.
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