Microsoft Outlook Course Training

Apply now for our Microsoft Outlook Course

  • Performing Popular Tasks in Outlook
  • Organizing Contacts
  • Using Signature and Themes
  • New Features in Outlook


Course Details and Pricing

Instructor Led Learning

  Duration: 1 Day per level

  Registration Open Now!

Video Learning

  Duration: 1 Day per level

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Microsoft Outlook Course overview

Microsoft Outlook - Part 1: This Microsoft Outlook training class introduces the interface and gets students up and running quickly working with messages, calendars, and contacts.

Microsoft Outlook - Part 2: This Microsoft Outlook training class builds on basic skills in Outlook and teaches students to work with some of the more advanced features of Outlook.

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Who should attend Microsoft Outlook training?

Microsoft Outlook training targets all individuals and companies that incorporates the Microsoft Office Suite. If perhaps you are just looking to UPGRADE YOURSELF or UPGRADE YOUR EMPLOYEES, then this is the perfect course for you. This course is intended for students who have little or no familiarity with Microsoft Outlook or more experienced Word users who want to learn the topics covered in this course in the 2019 interface.

Lets get technical: Information Technology forms part of our everyday society. Keeping up to date with the latest software or hardware packages, is what makes us more competitive and marketable in managing our skillsets.

After completing this course, students will be able to:

  • Set up accounts and work with messages.
  • Work with calendars and contacts.
  • Work with the Backstage View.
  • Work with signatures and themes.
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Let [Ctrl]Z become you best friend in Outlook (2000/2002/2003)

Pressing [Ctrl]Z reverses many actions in Outlook. For example, if you move a message to a different folder, delete a message, or type a sentence you don't want to include in an email, just press [Ctrl]Z to undo the action. You must press [Ctrl]Z, however, before performing any other action. This doesn't work for everything (i.e., you can’t undo sending a message or meeting request), but give it a try next time you accidentally perform a step. You may be pleasantly surprised at the power of this handy little keyboard shortcut.

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What you will learn

Microsoft Outlook Course
Course Content - Microsoft Outlook

Microsoft Outlook Level 1 (Basic)

  • Lesson 1 :The Outlook Interface
  • Lesson 2 :Performing Popular Tasks in Outlook
  • Lesson 3 :Working with Messages
  • Lesson 4 :Working with the Calendar
  • Lesson 5 :Organizing Contacts
  • Lesson 6 :New Features in Outlook

Microsoft Outlook Level 2 (Advanced)

  • Lesson 1 : Working with Tasks and Note
  • Lesson 2 :Using Signature and Themes
  • Lesson 3 :Managing Your Inbox
  • Lesson 4 :Working with Multiple Email Accounts
  • Lesson 5 :New Features in Outlook

Full course outline

Microsoft Outlook Course

Microsoft Outlook Level 1 (Basic)

Lesson 1: The Outlook Interface

  • Overview of the Outlook Interface
  • The Ribbon
  • Tabs, Groups, and Commands on the Ribbon
  • The Backstage View (File Menu)

Lesson 2: Performing Popular Tasks in Outlook

  • Setting Up an Email Account
  • Open Email Messages
  • Reply to and Forward Email Messages
  • IPreview and Save an Attachment
  • Print a Message
  • Delete a Message
  • Save a Message in an Alternate Format

Lesson 3: Working with Messages

  • Compose a Message
  • Add an Attachment
  • Add Voting Options
  • Check Spelling and Grammar
  • Format Text
  • Use Microsoft Word to Edit Messages
  • Insert a Hyperlink or Image in a Message
  • Send a Message

Lesson 4:Working with the Calendar

  • Change Your Calendar View
  • Set Up Availability Status
  • Print Your Schedule
  • Share Your Calendar
  • Schedule a Meeting
  • Make Updates to Meetings
  • Cancel a Meeting
  • Reply to a Meeting Invitation
  • Schedule an Appointment
  • Make Updates to an Appointment
  • Create Calendar Groups
  • Delete a Calendar
  • Work with Calendar Items
  • Using Multiple Calendars

Lesson 5: Organizing Contacts

  • Add, Delete, Import, and Print a Contact
  • Update a Contact
  • Locate a Contact
  • Sort Contacts
  • Work with Contact Groups
  • Manage Multiple Address Books
  • Perform a Mail Merge

Lesson 6: Working with Tasks and Notes

  • Manage Tasks
  • Create a Task
  • Print a Task
  • Update a Task
  • Search for Tasks
  • Assign a Task
  • Reply to a Task Request

Lesson 7: New Features in Outlook

  • Tell Me
  • Improvements to Attachments
  • New Chinese and Japanese Fonts
  • The Email Address Internationalization (EAI) Feature

Microsoft Outlook Level 2 (Intermediate)

Lesson 1: Configure Advanced Message Options

  • Insert Advanced Characters and Objects
  • Modify Message Settings, Properties, and Options
  • Use Automatic Replies

Lesson 2: Using Signature and Themes

  • Create Signatures and Themes
  • Automatically Add a Signature to Messages
  • Modify a Signature
  • Format Outgoing Messages
  • Create and Apply Theme

Lesson 3: Managing Your Inbox

  • Search for Messages
  • Create Calander Groups
  • Add New Local Folders
  • Move Messages between Folders
  • Group Your Mailbox Items
  • Filter Messages
  • Organize Messages
  • Create and Manage Rules
  • Sort Messages
  • Filter Messages
  • Search Messages
  • Manage Junk Mail
  • Manage Your Mailbox

Lesson 4: Advanced Calendar & Contact Management

  • Manage Advanced Calendar Options
  • Send Emails from Different Accounts
  • Create Calendar Groups
  • Manage Meeting Responses
  • Edit an Electronic Business Card
  • Manage Advanced Contacts Options
  • Forward Contacts
  • Export Contacts

Lesson 5: Sharing Workspaces with Others

  • Delegate Access to Mail Folders
  • Share Your Calendar
  • Share Your Contacts

Lesson 6: Working with Multiple Email Accounts

  • Working with Multiple Email Accounts
  • Send Emails from Different Accounts
  • POP vs. IMAP Email Programs

Lesson 7: New Features in Outlook

  • Groups in Outlook
  • Improved Searching
  • The Clutter Feature