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Effective Business Writing

Though businesses increasingly rely on technology, technological skills alone do not guarantee success in the workplace.

You must still develop your ideas, express them clearly, and persuade others of their viability.

This course offers effective strategies to sharpen your writing skills by structuring your ideas logically, exercising diplomacy in letters and reports, and shaping your arguments.

Effective Business Writing course offered at MasterGrade.

Who should attend?

This course is for individuals who need to write clearly and concisely in a professional environment.

What is the aim of the course?

In contemporary business environments, information overload makes it necessary for you to communicate clearly and concisely. Trying to make sense of a disorganized email message can be frustrating given the number of emails you have to answer daily.

By analyzing your audience, organizing your writing, and employing effective persuasive techniques, your writing will make an impact.

At course completion:

Upon successful completion of this course, you will be able to:

  • •   organize and write clear and concise email and instant messages that are appropriate to your company's business culture.
  • •   write effective business communications.
  • •   write letters that are clear, precise, and appropriate to your audience.
  • •   organize and write a business proposal, complete with visuals, and an executive summary that employ effective strategies of
  •     persuasion.


Effective Business Writing

Lesson 1: Writing Email and Other Electronic Communication

  • Organize Your Materials
  • Write an Email
  • Write Instant Messages

Lesson 2: Writing Effective Business Communication

  • Analyze Your Audience
  • Write an Internal Announcement
  • Write an Email Responding to Routine Requests
  • Write an Email to Respond Positively to Customer Complaints
  • Write Bad-News Messages

Lesson 3: Writing a Business Letter

  • Write a Business Letter
  • Write a Thank-You Letter

Lesson 4: Writing Business Proposals

  • Persuade Your Audience
  • Write an Executive Summary
  • Use Visuals


Learning Materials:


What Course Next:

1 Day

All included


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Course Content
Effective Business Writing

   • Writing Email and Other Electronic Communication
   • Writing Effective Business Communication
   • Writing a Business Letter
   • Writing Business Proposals


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