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Advanced Communication Skills

In any profession, you will find yourself in a situation where you need to relay information to another colleague.

When such situations arise, good communication skills are an essential part of getting your message across clearly.

This course will show you how to apply advanced verbal and written communication techniques in your workplace.

Advanced Communication Skills course offered by MasterGrade IT.

Who should attend?

Business professionals who are interested in learning effective written and verbal communication techniques

What is the aim of the course?

Communication occurs every day, practically all the time. Any situation that involves sending a message to another person, whether it be a presentation to a hundred people, or simply informing someone of a paper jam in the copier, communication skills come into play.

Regardless of the degree of importance, you still want to be sure that the recipient clearly receives your message the way that you intended.

By examining the components of good communication skills, you can become a much better communicator at the workplace. Great communication is a plus for the entire organization.

At course completion:

Upon successful completion of this course, students will be able to:

  • •  determine the content of your message.
  • •  determine the best way to prepare and deliver your message verbally.
  • •  examine the basics of building a well-structured presentation.
  • •  examine the mechanics of delivering a successful presentation.

Advanced Communication Skills

Lesson 1: Write to be Understood

  • Determine When to Write;
  • Plan Your Message
  • Perfect Your Style and Mechanics
  • Writing in the Workplace

Lesson 2: Speak to be Heard

  • Prepare Your Message
  • Deliver Your Message

Lesson 3: Plan for High Impact

  • The Importance of Planning
  • Outline Your Presentation
  • Develop Your Script
  • Add Visual Aids

Lesson 4: Captivate Your Audience

  • Make Final Preparations
  • Basics of Delivery
  • The Question-and-Answer Session
  • Assess the Presentation


Learning Materials:


What Course Next:

1 Day

All included


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Course Content
Advanced Communication Skills

   • Write to be Understood
   • Speak to be Heard
   • Plan for High Impact
   • Captivate Your Audience


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