Microsoft CRM Training Courses

Get the Microsoft CRM Dynamics training you need to take your skills – and your career – to the next level.

  • Learn the Customization and Configuration in Microsoft Dynamics CRM Course
  • Master the Microsoft Dynamics CRM Applications Course
  • Master the Installation and Deployment in Microsoft Dynamics CRM Course
  • Deploy, Repair, Upgrade to Microsoft Dynamics CRM
  • Become a Microsoft CRM Expert

Microsoft CRM Courses Overview

Microsoft CRM is an industry term for software solutions that help enterprise businesses manage customer relationships in an organized way.

Whether you are interested to learn about customer relationship management for yourself or you want to instruct your staff or clients on how to implement a successful customer relationship management process this training pack will repeatedly deliver endless results for you.

What is MS CRM Benefits

Customer Relationship Management (SAP CRM) empowers you to manage all of your customer-related data and contacts. Microsoft Dynamics CRM is a huge benefit to your sales teams, allowing them to be better prepared to interact with the customer, as they will have more insight into the customer's specific needs and previous dealings with the company.

Need for MS CRM Experts

Microsoft Dynamics CRM experts are in demand by both end user companies and partner firms. The growing interest is a result of several factors, and it is impacting nearly all segments of the market, from partners to independent consultants to customers.

Our Microsoft CRM Training Courses

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8912 Customization And Configuration In Microsoft Dynamics CRM Course

This course provides students with the tools to configure and customize Microsoft Dynamics CRM 4.0.

  • Configure Business Units,Security ,Users and Teams
  • Customize MS Dynamics CRM Overview and Organizational Settings
  • Customize Forms and Views,Relationships and Mappings
  • Customize Entities and Attributes
  • Renaming Entities and Translating Customizations
  • Maintaining Organizations through Deployment Manager
  • Introduction to Advanced Customizations

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8913 Applications In Microsoft Dynamics CRM

The course focuses on the user interface and application functionality, specifically: Sales, Marketing Automation, and many more.

  • Introduction to Microsoft Dynamics CRM
  • Microsoft Dynamics CRM Basics
  • Microsoft Dynamics CRM for Microsoft Office Outlook
  • Introduction to Marketing Management
  • Implementing Marketing Campaigns
  • Service Scheduling Administration

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8911-Installation and Deployment in Microsoft Dynamics CRM

The course focuses on the components used within a Microsoft Dynamics CRM deployment.

  • Microsoft Dynamics CRM Components
  • Planning the Microsoft Dynamics CRM Installation
  • Microsoft Dynamics CRM Server
  • Microsoft Dynamics CRM Components
  • Microsoft Dynamics CRM for Microsoft Office Outlook
  • Redeploying Microsoft Dynamics CRM
  • Upgrading to Microsoft Dynamics CRM

Become a Microsoft CRM Expert.