"People do not invest in education because they are rich. They become rich because they invest in education."


- Gabriel Verhoef

Professional Services

Training Solutions as Unique as You Are.


Sometimes a "one size fits all" training solution just won't work. MasterGrade IT Professional Services team can help you design a unique training solution that will meet targeted business requirements.


Whether you want to add one day of customized training onto a standard Excel class, create a new training program for a proprietary software system, or build a data feed from our Integrated Learning Manger to your own LMS, the Professional Services team has the experience to get the job done.


With a vast array of subject matter experts, MasterGrade IT Professional Services team will help you define strategic recommendations to align your market vision with your learning strategy, bridging the gap between your organization's current and ideal training program. We will partner with your organization to maximize success and ensure that deadlines, budgets, and specifications are met. Together we will ensure your training initiative is of the highest possible caliber, with the highest measurable return on training investment.


Professional Services Offerings

 

  • Custom Content Development - Most companies have training needs that extend beyond the standard course offerings. From proprietary software to new-hire training programs, MasterGrade IT can customize our content offerings for both synchronous and asynchronous learning types to meet your specific needs.
  • Learning Management System Integration - By working closely with established learning management vendors, MasterGrade IT ensures that our integrations can be easily implemented and managed through virtually any learning management system. MasterGrade IT has successfully completed integrations with both internal and vendor-based learning management systems, and our integration services allow our customers to maximize their current system investments without altering their current training programs.
  • Competency Assessments - Effective learning systems must have methods of determining learners' success in developing and maintaining competencies, as well as providing access to the appropriate training and development activities and evaluating their performance and growth. MasterGrade IT offers Competency Assessments as the tool for creating these methods. With these assessments, your organization can address employees' abilities and define what is required to be effective in that employee's position.
  • Learning Measurement Services - Your investment in an integrated learning program is not complete without a method of measuring its impact on your business. MasterGrade IT has a variety of powerful tools to allow your organization to accurately measure and benchmark every employee's learning.

The Professional Services Team


  • Solution Architects - work with you to map out your organization's objectives, align them with the core competencies required within your organization to be successful, and then design a custom learning solution tailored to meet your goals.
  • Sales Engineers - match learning to your goals. MasterGrade IT goal is to provide our customers with technical experts who assist in creating learning solutions that allow seamless integration within existing environments. Our Sales Engineers maintain the proper technical certifications to provide expert analysis of current customer environments, and to insure proper implementations.
  • Instructional Designers - tailor your training program to provide maximum knowledge transfer and retention. The Instructional Designers at MasterGrade IT can tailor courseware, instruction and delivery methods to meet the specific needs of your organization and deliver a customized training package. With a vast array of subject matter experts, MasterGrade IT has been successful in helping our customers develop learning solutions that offer the most return on their training investment.

Customize Today


Let us develop your customized learning solution today. Contact MasterGrade IT Professional Services team solutions@newhorizonsct.co.za.

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It’s very fun and interesting. Love It!!

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- Shaun Brown

I will recommend MasterGrade IT to anyone that is serious about getting certification.

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- Zaheer Isaacs

Very informative; Excel is a great course to start off with. I like the neat classrooms and the personal attention!

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- René Leandro Borges

I enjoyed doing the course in my own time!

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- Sadia Abrahams

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Procomp Computer Services CC trading as MasterGrade IT® Computer Learning Centre. Registration No. 2002/029621/23.